Returns & Reports
- 30 Days Open Purchase
- Return Management
When you choose to return your package, send it to us at:
245 22 Staffanstorp
We at Sockis AB want it to be simple and safe for you as a customer to buy products from us. We therefore offer 30 days of open purchase. This provided that the product and the product packaging are in the unaltered condition, ie. unused and not destroyed or damaged. You may not use the product but, of course, carefully examine it.
Damaged Product - If you detect damage to your package when picking it up, it should be notified directly at the delivery site. Strumpis.se has unfortunately no opportunity to take responsibility for Posten's handling in connection with delivery.
Incorrect Delivery / Defective Product - If the wrong delivery has occurred or the product is defective, complaint can be made. This must be done no later than seven (7) days from the receipt of the goods. Please contact us before returning the item, so that we can agree if you wish a new product or money back. You will of course also get the return shipping. Do not return by postage. Enter the bank, clearing number, and account you want the money in. Refunds are made within 30 days.
Undo Buy - If for any reason you regret your purchase, you will have full return within 30 days of receipt. Contact us before the item is shipped in return. Keep in mind that you are responsible for the product until it reaches us. Return shipping is for yourself and also the risk of transportation back. Do not return by postage. The product should be unused and the packaging unbroken. Enter the bank, clearing number, and account you want the money in. Refunds are made within 30 days.
Sockis AB complies with the Swedish Distribution and Home Sales Act rules. For further information, see the Consumer Agency website.